HubSpot (Breeze AI)

HubSpot's Breeze AI features across its CRM, marketing and sales software.

AI features within HubSpot's CRM, marketing and sales softwareUsage-based pricing
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Overview

HubSpot Breeze AI is an integrated intelligence suite embedded directly into HubSpot’s CRM platform. Breeze features autonomous agents including the Customer Agent for resolving customer support inquiries and the Prospecting Agent for lead research and sales outreach. Breeze AI operates on a credit-based model tied to HubSpot Pro and Enterprise plans: Customer Agent consumes 50 credits per resolved conversation, while Prospecting Agent costs 100 credits per recommended lead. Pro editions include 3,000 monthly credits and Enterprise includes 5,000 monthly credits, with extra credit add-ons starting at $10 per 1,000.

Key features

  • Breeze Customer Agent (resolves customer conversations)
  • Breeze Prospecting Agent (recommends leads for outreach)
  • Breeze Intelligence (data enrichment, billed in HubSpot Credits)

Pricing

Breeze AI is metered in HubSpot Credits. Per HubSpot's announcements: Customer Agent costs 50 credits per resolved conversation and Prospecting Agent 100 credits per recommended lead, available to Pro and Enterprise customers. Pro subscriptions include 3,000 credits per month and Enterprise 5,000 (per HubSpot's June 2025 release; allocations may have changed since). Additional credits start at $10 per 1,000. HubSpot subscription prices were not verified.

Pricing last verified: October 6, 2026.

Strengths

  • Deep native integration with HubSpot CRM data
  • Autonomous agents for automated sales prospecting and customer support
  • Includes monthly credit allowance with Pro and Enterprise tiers

Considerations

  • Customer Agent and Prospecting Agent are available to Pro and Enterprise customers
  • Agent usage is metered in HubSpot Credits: 50 credits per resolved conversation and 100 per recommended lead
  • Additional credits start at $10 per 1,000

Alternatives to consider

  • Salesforce Einstein 1
  • ActiveCampaign AI
  • Zoho Zia

Related guides and reviews

Prices and features come from the vendor's official pages where available and are shown with the date they were checked. Details we could not verify are left out or marked as such. Strengths, considerations and alternatives are BizPilotPro editorial content, not vendor statements.

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