HiJiffy
Omnichannel conversational AI booking and guest communication hub for hotels with 85%+ autonomous query resolution.
Visit HiJiffy official website →Overview
HiJiffy is an omnichannel conversational AI booking and guest communications hub engineered specifically for hotels, boutique resorts, and multi-property hospitality groups. Powered by its proprietary Aplysia OS architecture, HiJiffy automates the entire guest journey—resolving over 85% of guest inquiries autonomously across WhatsApp, website live chat, Instagram, and SMS. The assistant understands customer intent across more than 130 languages, answering pre-arrival FAQs, processing direct room bookings inside chat, driving automated room upgrades, and facilitating digital check-in. Seamlessly connecting with hotel PMS platforms and booking engines, HiJiffy helps hospitality operators alleviate front-desk staffing shortages while recapturing direct bookings from third-party travel agencies.
Best for
Hotels, resorts, and vacation rental chains wanting an omnichannel AI booking assistant on WhatsApp and live chat in 130+ languages
Key features
- Aplysia OS conversational AI chatbot
- Multi-channel WhatsApp, webchat, SMS, and Instagram inbox
- Automated direct booking integration (Cloudbeds, SynXis, Mews)
- Multi-language support across 130+ languages
- Automated pre-arrival upselling & mobile check-in
- Automated post-stay review collection campaigns
Pricing
Tiered subscription per property: Basic starts at €99/mo, Pro from €159/mo ($175/mo), Premium from $359/mo, plus one-time property setup fees.
Strengths
- Proven 85%+ autonomous query deflection across international languages
- Direct booking completion inside WhatsApp and web live chat
- Cuts OTA commissions by converting website visitors on the spot
Considerations
- Setup fees apply per property tier
- Advanced PMS two-way sync requires higher tier plans
Alternatives to consider
- Canary Technologies
- Duve
- Chatlyn
Related guides and reviews
Prices and features come from the vendor's official pages where available and are shown with the date they were checked. Details we could not verify are left out or marked as such. Strengths, considerations and alternatives are BizPilotPro editorial content, not vendor statements.