Avoca AI
Enterprise AI front office for trade contractors that answers calls 24/7 and books jobs directly into ServiceTitan.
Visit Avoca AI official website →Overview
Avoca AI is an enterprise AI front-office platform designed for residential home service contractors and multi-trade operators clearing $3M+ in annual revenue. Operating across three primary pillars—Convert, Nurture, and Coach—Avoca acts as an always-on AI customer service representative that answers inbound calls, qualifies caller urgency, and books appointments directly into field service management platforms. As a certified ServiceTitan Gold Partner and Housecall Pro integrator, Avoca handles over 80% of inbound calls autonomously while scoring human CSR conversations to improve booking conversion. Tailored for larger HVAC, plumbing, and electrical operations, Avoca offers custom quote-based pricing without self-serve tiers.
Best for
Mid-market to enterprise home services operators ($3M+ revenue) running ServiceTitan or Housecall Pro
Key features
- Convert (24/7 inbound call answering & direct booking)
- Deep certified ServiceTitan & Housecall Pro integration
- Nurture (outbound drip and speed-to-lead campaigns)
- Coach (automated call scoring and CSR QA grading)
- Multi-trade support (HVAC, plumbing, roofing, electrical)
Pricing
Sales-quoted custom pricing tailored for mid-market and enterprise shops based on call volume and modules. No public list price.
Strengths
- Deepest native ServiceTitan integration in the home services sector
- Proven 80%+ autonomous call handling for high-volume trade shops
- Automated CSR coaching and call quality scoring
Considerations
- Unpublished pricing tailored strictly for mid-market and enterprise shops
- Requires dedicated FSM (ServiceTitan/HCP); not suited for solo operators
- No self-serve signup or free trial
Alternatives to consider
- Smith.ai
- Podium
- Rosie
Related guides and reviews
Prices and features come from the vendor's official pages where available and are shown with the date they were checked. Details we could not verify are left out or marked as such. Strengths, considerations and alternatives are BizPilotPro editorial content, not vendor statements.